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Contact
contactus@rayforddesign.com
Store info

Mon-Sun, 9am-5pm

Directions

Dallas, Tx

Dallas, Tx

Mon-Sun, 9am-5pm

FAQ

Once a order has shipped out it typically arrives within three days.

Products from our Catalog will be shipped within 3-4 to business days. Bulk or custom order times will vary based on the quantity of the order. All products are made to order. Delays in payment will delay the shipping process.

Shipping charges will vary depending on where you are shipping to, the size of the order, and how fast you would like to receive your order.
Yes, it is available. On your custom order form please include that you would prefer express shipping.
Yes, you will be emailed tracking information for custom or catalog orders.
Please first check the tracking information provided in your email. After please contact us at info@rayforddesigns.com. We will respond to you as soon as possible. 

At this time we do not provide screen printing services. Screen printing is what you see on your every day graphic tee. It could be inked directly to the garment or a vinyl material. Embroidery designs are stitched onto items. It’s what you see generally see on company and organization polos, but can extend much further.


At this time we do not. Our services are strictly embroidery based.

Head over to the products tab of website. Under it you will see “Request a custom Order” Fill out the form in it’s entirety and we will get back to you ad soon as possible.

We suggest orders be submitted a minimum of 2 weeks prior to your project deadline. Rush order pricing may apply.

The cost of each custom design will vary. Size of the design, the amount of stitches, garment, and placement of the design will all play a part in the quote.

All custom order request will be responded to within 24 hours. Please be as detailed as possible when completing the form to avoid any delays.

In order to embroider your logo onto an item, it must be digitized first. The is the process associated with taking your logo and specifying how the embroidery machine will layout and stitch various thread colors. A digitizing fee is applied to all new custom orders. It is the fee associated with converting  

Yes, the minimum order quantity is one. 
The maximum amount of colors allowed on a design is 15.

-Embroidery ,in general, can be worn longer. It does not fade or wash out over time. 

-The cost associated with using multiple colors is generally less than that of screen print.

We have access to hundreds of different thread colors. Contact us to get a copy of the possible options we have to offer.
We have access to various colors depending on the brand and availability. Inquire for specifics on color availability.
If you plan to have multiple designs, yes please submit separate order forms for each unique design. 

Yes. Head over to the page titled "request a custom quote". Include the title of the design and the changes you'd like to make to the design.